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The original item was published from 1/14/2026 9:27:02 AM to 1/17/2026 12:00:03 AM.

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Advisories

Posted on: January 14, 2026

[ARCHIVED] Planned System Maintenance Notice — UB4 Billing System

utility bill system problem

Please be advised that the Town’s UB4 billing system will undergo a scheduled system migration on January 15 in the evening.

During this maintenance window, residents may experience temporary interruptions when attempting to pay invoices online. Daytime operations and in-person services will not be affected.

We appreciate your patience as we complete this upgrade, which will help improve system performance and reliability.

If you have any questions or need assistance, please contact Town Hall at 239-492-1553.

Thank you for your understanding and cooperation.

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